We hold more than 30 years of experience within the removals industry and offer a friendly, reliable and efficient service for our customers. Using our services will ensure that you do not need to worry about anything, as we will deal with every aspect of your relocation. We offer complete packing services and storage solutions tailored to your specific requirements.
What Do Removal Companies Do?
Removal companies assist with your relocation requirements, making your journey as smooth as possible. At Abbeywood Removals, we will store your belongings for as long as you require during the relocation, whether that is from one home to another, for decorating reasons, or even if you are moving from one office to another. Keeping your belongings in storage means they will be safe and secure until you’re ready to move them into your new premises.
We arrive fully equipped and will dismantle any furniture if required. We will also securely package all goods to ensure that no damage occurs during the relocation.
Do You Offer A Packing Service?
Absolutely, we understand that some of our customers may have difficulty packing all of their goods in preparation for a move or perhaps they want to remove the stress involved with packing entirely. You can learn more about our packing services on our storage page.
How Much Notice Do I Need To Give For My Moving Date?
To make sure that we can assist you with your move, it is advisable that you book your moving date with us around 7 to 14 days in advance. However, if your move is more urgent than this, you can contact us to check our availability.
How Much Will Moving Cost Me?
As our quotations are tailored to your individual needs, you will have to speak to our friendly team on 01280 813 700 or request a quotation and we will be in touch with your quote. With our storage services, we do not have a fixed contract – you will only ever pay for the space you need for as long as you need it.
Which Storage Option is Best For Me?
This all depends on the number/size of goods that you are looking to relocate or store. Contact a member of our team and we will be happy to advise you. Our storage is containerised and tailored to your specific requirements.
Our storage containers are secure, clean and strong wooden boxes specifically designed for the job. Protective blankets are supplied with each container ensuring that your belongings are kept safe.
What is Your Complaints Policy?
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be 100% satisfied. Upon completion of the work, please inspect the work to ensure everything has been carried out to our usual high standards. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond as soon as possible.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can, so that we can rectify any problems as soon as possible. To contact us about a complaint, you can either call us on 01280 813 700, write to us at Abbeywood Removals, 30 Addison Road, Steeple Claydon, Buckingham, MK18 2NP or contact us via our online enquiry form and we will aim to respond to you within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader, we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so, please contact Which? Trusted Traders in the first instance on0117 456 6031. For more information, see Which’s Complaints Policy, Guidance for Businesses and Complaints Log.
Guidance For Businesses: The Provision of Service Regulations 2009
Click here for guidance for businesses on the Provision of Services Regulations 2009.
New Consumer Law That Affects Your Business: Consumer Rights Act 2015
Click here for information on the Consumers Rights Act 2015.
Our removal services include domestic and office removals, storage as well as free packing materials. It is our aim to make your move as relaxed as possible.