We hold more than 30 years of experience within the removals industry and offer a friendly, reliable and efficient service for our customers. Using our services will ensure that you do not need to worry about anything, as we will deal with every aspect of your relocation. We offer complete packing services and storage solutions tailored to your specific requirements.
Removal companies assist with your relocation requirements, making your journey as smooth as possible. At Abbeywood Removals, we will store your belongings for as long as you require during the relocation, whether that is from one home to another, for decorating reasons, or even if you are moving from one office to another. Keeping your belongings in storage means they will be safe and secure until you’re ready to move them into your new premises.
We arrive fully equipped and will dismantle any furniture if required. We will also securely package all goods to ensure that no damage occurs during the relocation.
This all depends on the number/size of goods that you are looking to relocate or store. Contact a member of our team and we will be happy to advise you. Our storage is containerised and tailored to your specific requirements.
Our storage containers are secure, clean and strong wooden boxes specifically designed for the job. Protective blankets are supplied with each container ensuring that your belongings are kept safe.
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be 100% satisfied. Upon completion of the work, please inspect the work to ensure everything has been carried out to our usual high standards. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond as soon as possible.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can, so that we can rectify any problems as soon as possible. To contact us about a complaint, you can either call us on 01280 813 700, write to us at Abbeywood Removals, 30 Addison Road, Steeple Claydon, Buckingham, MK18 2NP or contact us via our online enquiry form and we will aim to respond to you within 5 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader, we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so, please contact Which? Trusted Traders in the first instance on 0117 456 6031. For more information, see Which’s Complaints Policy, Guidance for Businesses and Complaints Log.
Click here for guidance for businesses on the Provision of Services Regulations 2009.
Click here for information on the Consumers Rights Act 2015.